Friends and Family test

Friends and Family test

Information on the trust's Friends and Family test results is available on the patients' feedback pages of this website. 

We have been collecting this information in inpatient areas and A&E since December 2012 through patient experience trackers and through the patients' feedback pages of this website. We encourage all our patients to participate so we can make sure that your current experiences can be used to improve and inform future care at the hospital.

The score calculates a proportion of patients who would strongly recommend the hospital minus those who would not recommend it, or who are indifferent.

Hospitals will score between -100 and +100. A score greater than zero means that patients would recommend the hospital (the higher the score the better).