Contacting patients in our hospital during the Covid-19 pandemic
We know how important it is for families to stay in touch with relatives who are patients in our wards.
Because we have had to restrict visitors to reduce infection risks, we have added new ways to keep in contact:
- email firstname.lastname@example.org and we will pass on your message on a handmade card
- use our donated phones and tablets to Skype or FaceTime your relative - contact our PALS team to arrange on 020 8887 3172 or email@example.com
- we can provide a phone for your relative to call you - ask our PALS team to help.
North Middlesex University Hospital NHS Trust
Telephone: 020 8887 2000
Patient advice and liaison service (PALS)
If you are a patient and have a query please contact our patient advice and liaison service (PALS) by email firstname.lastname@example.org or call 020 8887 3172. Find out more about PALS.
Compliments and suggestions
If you’d like to compliment a service or a member of staff or make a suggestion, please email our complaints and feedback team at email@example.com – it will be shared with the individual or service.
You may also write to them at this address:
Complaints and feedback team, North Middlesex University Hospital, Sterling Way, London N18 1QX
Please also share your positive experiences on NHS Choices at www.nhs.uk.
If you would like to make a complaint, please email firstname.lastname@example.org or call 020 8887 3858. You may also write to them at this address: Complaints and feedback team, North Middlesex University Hospital, Sterling Way, London N18 1QX. Follow this link to find out more about complaints.
Freedom of Information requests
Please email email@example.com
To request a copy of your records, please email firstname.lastname@example.org
Here are some other ways of providing feedback to us:
Other useful contacts for patients - click here
Page last updated January 2018