Key staff and contact information
North Central London Diabetic Eye Screening Programme
North Middlesex University Hospital
Telephone : 020 8887 2352: Monday to Friday 8am to 5pm
Miss Susanne Althauser: clinical director and consultant ophthalmologist
Mr Ali Askari: programme manager
PALS: If you are a patient and have a query, please contact our patient advice and liaison service (PALS) by email firstname.lastname@example.org or call 020 8887 3172. This is a free, confidential service to support and help you sort out any concerns about the care we provide.
Suggestions, compliments and complaints
We are committed to providing a high quality service for all our patients, and will do everything possible to make sure we help resolve any problems satisfactorily. We are constantly developing our services and welcome your suggestions, compliments and complaints. Please contact the service managers in the first instance at the numbers above.
We also have a formal complaints procedure which all patients may use and which is detailed on the comments suggestions and complaints page of our website.