Choose & Book

Choose and Book

The trust actively encourages GPs to make hospital appointments via the Choose and Book system. This is because:

  • It provides an immediate appointment to the patient by the time they walk out of their appointment
  • There is less chance of referrals going missing as it is a paperless system
  • It provides greater convenience to patients so that they can choose when their appointment takes place
  • Providing this choice reduces the chance of DNAs in hospital.

We are pleased to announce that our online Directory of Services has recently been updated so it should be easier than ever to book a patient into one of our outpatient clinics online.

We now have 120 outpatient clinics available to make appointments via Choose and Book.

Should a convenient appointment slot not be available, please note that the trust automatically receives a list of all patients that require booking on a daily basis. The trust has a dedicated team to ensure that these patients are booked in for their hospital appointment as soon as possible.

Should a patient wish to book their appointment in the comfort of their own home they can call the National Appointment Line telephone number on 0845 608 8888 or visit

We want Choose and Book to be a success and will work with our GP colleagues to make sure that the process for referring into the North Middlesex is as seamless as possible.

With this in mind our Choose and Book lead, Esther Dontoh, is more than happy to attend GP Practices in person to talk through Choose and Book, resolve any immediate issues and work together to make the system more convenient for you.

Esther’s contact details are available via the GP intranet site.