Coronavirus (COVID-19)

Coronavirus (COVID-19)

Visiting arrangements during the COVID-19 pandemic

To protect our patients, staff and services, visiting restrictions have been put in place at North Mid.

This means that visiting for all patients will no longer be allowed until further notice.


Adults coming to our A&E must come alone, unless accompanied for safeguarding reasons. 

Children coming to our A&E can be accompanied by one adult only. 

In-patients with COVID-19 (coronavirus) and patients awaiting test results for COVID-19 are not able to receive visitors.


There are a very small number of exceptions to this:

  • neo-natal intensive care – parents will be allowed to visit
  • labour ward – birth partners will continue to be allowed
  • patients with dementia or learning disabilities, where the presence of a  nominated carer is important to provide the best care that meets the assessed needs of the individual. This may require more than one visit.
  • patients at the end of life, i.e. in the last hours or days of life, where a single visit by a nominated  family member or carer is part of their individual plan for end of life care.

If you are a relative of a patient and want more information, please call 020 8887 3172 or email

Visiting arrangements are under continual review and may change at very short notice. Please check back for latest information.

Contacting patients in our hospital during the Covid-19 pandemic

We know how important it is for families to stay in touch with relatives who are patients in our wards.

Because we have had to restrict visitors to reduce infection risks, we have added new ways to keep in contact:

  • email and we will pass on your message on a handmade card
  • use our donated phones and tablets to Skype or FaceTime your relative - contact our PALS team to arrange on 020 8887 3172 or
  • we can provide a phone for your relative to call you - ask our PALS team to help.

Are you having a baby?

See our maternity page to see how our services are affected during the pandemic.

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