Visiting arrangements during the coronavirus pandemic
The infection and transmission rates of the Omicron variant of Covid-19 are exceedingly high, and for this reason, we need to restrict the number of visitors to North Mid to keep patients and staff safe. From Saturday 1 January 2022, visiting will only be allowed for:
- Patients who are reaching end of life
- Carers of patients who have a learning disability or mental health needs
- Parents of children under 18 who are inpatients
- Parents whose babies are in the neonatal unit
The nurse in charge or matron will be able to advise on whether your relative or friend can receive a visit because of one of these reasons.
Please come via our main entrance with photo identification where we will also give you a mask and some hand gel. If you have any mobility issues, we are happy to provide assistance while you are making your visit.
All visitors will be asked about health and coronavirus symptoms before being permitted access into the hospitals, evidence of a negative lateral flow test result and vaccination status. You will be given a mask to wear throughout your visit and asked to wash your hands on arrival and leaving any clinical area.
We regularly review our visiting in line with national guidance and local Covid-19 prevalence. Please check back on this page as it is regularly updated.
If this visiting policy causes you any worry or extreme concern, please contact our Patient Liaison and Advice Service.
Paediatric Day Assessment Unit (PDAU) & Paediatric Assessment Unit
1 nominated parent or guardian over 18yrs may accompany their child
If the child is an inpatient (non COVID)
2 nominated parents or guardians may visit on alternate days with permission to stay overnight.
The parents or guardians will not be able to visit together unless in exceptional circumstances requested by clinical teams.
If the child is an inpatient and has diagnosed or suspected covid-19
1 nominated parent or guardian to stay with the child and will have to self isolate as per government guidelines.
If the patient has dementia, learning disabilities or mental health issues
Visitors will need to have a valid carers passport.
In the absence of a carers passport where a patient/carer is requesting to visit to support the physical and emotional needs of the patient an individualised conversation should take place with the a very senior nurse (divisional associate director of nursing or divisional director of nursing) to agree visiting and the amount of visiting.
Our visiting and accompaniment arrangements for our maternity unit:
- For all antenatal clinic and ultrasound appointments, 1 nominated adult can accompany you
- If you are in labour, 2 nominated adults can come with you
- If you are having a planned caesarean section (C-section), 1 nominated adult can come with you.
- If you are booked for an induction of labour, 1 nominated adult can stay with you.
- After you give birth, 1 nominated birth partner can be with you on the postnatal ward during the 4 hour period allocated each day.
- If your child is in neo-natal intensive care, both parents can visit, but only 1 parent will be allowed at the baby's cotside.
Partners will need to wear a surgical mask to visit. We will give you a suitable mask at the entrance to the maternity unit. For safety, we continue to socially distance within the maternity department, so please do not bring other children to appointments. For visitors of those having a baby, please use the maternity entrance, located just off Sterling Way.
As we have reduced face-to-face visiting, we put in place other options to connect our patients and their families:
- you can request a ‘virtual’ visit via FaceTime and Skype. Please contact our Patient Advice and Liaison Service to arrange this: email@example.com.
- you can send your loved one a patient message. Please complete our online form and we will pass it on in a handmade card.
If you are a relative of a patient and want more information, please call 020 8887 3172 or email our PALS team on firstname.lastname@example.org.
We are committed to keeping our patients, staff and local community safe, and our multi-professional ethics panel is currently reviewing this updated guidance before confirming whether we need to make any changes to our currrent visiting arrangments.
Please check back to this section of our website regularly for latest information and guidance, particulalry before undertaking any visits.
Dropping off food to our patients
While we provide a wide variety of food for patients, you are welcome to drop off food to your relatives.
Please drop this off at the main entrance of the hospital and arrangements will be made for it to be dropped to your loved one.
Please note that we are unable to heat food that is delivered.