My child is in the neonatal unit

The Team will show you around the ward. We have parents' sitting room where you can help yourself to free tea, coffee and hot chocolate. It also has a fridge so you can store your own food/drinks (please put your name and date on your items) and a microwave.

Please ask about registering your care for free parking permit if you have driven to the hospital. We can register one car per family.

Due to your baby's needs and where possible to keep twins/triplets together, we may need to move you and your child from your cot space or side room to another area on the ward wher eyou will still be cared for by our team of Neonatal Nurses & Doctors. We will always try to do this at a suitable time, when possible to cause you minimal disruption, but we do apologise for any inconvienience caused. 

Ward Rounds start @ 10:00 on weekdays and 10:00 on weekends. Virtual ward rounds are provided for parents who are unable to be there on the day but would like to join online.

Visiting is 24 hours for parents. Only parents, grandparents and siblings of the baby are allowed to visit. A total of 3 visitors are allowed at any time by the patient's bedside. 

Our multidisciplinary team includes doctors, neonatal nurses, nursery nurses, receptionist, administration support, physiotherapist, neonatal speech and language therapist, dietitian, psychotherapist, and safeguarding midwife. We facilitate various supportive programmes including breast feeding support, parents’ coffee mornings and psychosocial support. In addition to this our discharge planning includes neonatal community support after discharge, family days and Sunrise Charity events.

When your baby is admitted to our unit, our team will give further details on the various facilities (including car parking) and pathways designed to offer support to families of babies admitted to the neonatal unit.

We have well established parent support group and welcome suggestions and feedback.

Parent's Support Group are held every Monday at 11-12pm in the Quiet Room. This is a safe space for parents to share their neonatal journey and receive support from veteran parents and members of the Neonatal team. 

If English is not your first language, please let us know as we weill always try to provide you with your chosen language interpreter either face to face or via the phone.

Information leaflets are available regarding various conditions, treatments, support and aspects of your child's stay in hospital. Please ask the team.

Coming soon!